customer satisfaction survey

Dear customer,

We make every effort to improve the quality of our products and services and would appreciate it very much if you would kindly take the trouble to complete the following questionnaire.

Many thanks for your help!

We would appreciate to know your company's name.

Company

Project number

How satisfied are you…

…with our product range? no opinion completely satisfied very satisfied satisfied less satisfied dissatisfied

…with our technical support/competence? no opinion completely satisfied very satisfied satisfied less satisfied dissatisfied

…with the response to your wishes/special requirements? no opinion completely satisfied very satisfied satisfied less satisfied dissatisfied

…with the ease of access to us? no opinion completely satisfied very satisfied satisfied less satisfied dissatisfied

…with our enquiry processing time up to submission of quote? no opinion completely satisfied very satisfied satisfied less satisfied dissatisfied

…with our product quality? no opinion completely satisfied very satisfied satisfied less satisfied dissatisfied

…with our delivery capability/delivery time? no opinion completely satisfied very satisfied satisfied less satisfied dissatisfied

…with our delivery date discipline? no opinion completely satisfied very satisfied satisfied less satisfied dissatisfied

…with our processing of complaints? no opinion completely satisfied very satisfied satisfied less satisfied dissatisfied

… with Schulte bagtainer^® systems GmbH overall? no opinion completely satisfied very satisfied satisfied less satisfied dissatisfied

Would you buy from us again? Yes No

Have you ever recommended our products? Yes No

Where can we still improve our service?

Can you imagine any other products that our company could manufacture for you ? If yes, which?

Mandatory field question* What is the sum of 7 and 8?

I have read and accepted the data protection. I agree that my form details will be stored to contact me.